Welcome to the Smile Safe Foundation refund policy page. Our priority is your satisfaction and trust. If you need assistance with a refund, please read the following guidelines carefully.
At Smile Safe Foundation we respect your support and endeavor to guarantee that every pound you give is satisfactory well spent. If for any reason at all, you are not satisfied with your contribution, our refund policy outlines the acceptable procedure to follow.
There are some conditions under which refund can be given. This must be done before the end of 30 days since the donation was made for your request for refund to be considered. It should be noted that only contributions deposited at the organisational-account designated operational channels shall be qualified for refund.
For this reason, please use the following contact information to request a refund with our customer service personnel. Please fill in the following details; The donation amount you would like to give, and the story behind the donation request. The team shall be glad to process your request with least or absolutely no hitches.
After submission of this refund request has been reviewed, you will be notified of the approval or disapproval. Government approvals will take approximately 7- 10 business days and upon approval of refunds they will be effected. The amount will be refunded to the initial accountable method of payment.
Some of the contributions may not receive refunds depending on the available regulations. They include those that were given at events such as special fundraising crusades or any other event that was characterized by refund terms. One should read the conditions particular to such contributions before making any of them.
Donations you are refunded could also cause issues to your tax deductions. It will be wise to seek the help of a tax expert in as much as you would want to know how a refund would be. Namely, Smile Safe Foundation is relieved from any liability for tax implications that may be processed due to refunds.
The objective here is to ensure that trust and satisfaction on the part of the donors is maintained. You can also forward to us any comments or questions you may have concerning our refund policy. It is our pleasure to have your input that assist in enhancing the services as well as the achievement of the mission.
For any questions or to initiate a refund request, please contact us at:
Transparency and Accountability
We are committed to transparency and accountability. Our refund policy is part of our broader commitment to ethical practices. We ensure all donations are handled with the utmost care and integrity.
Policy Updates
Smile Safe Foundation reserves the right to update this refund policy at any time. Changes will be posted on this page, and we encourage you to review our policy periodically to stay informed about our practices.
Q1: Can I get a refund for a recurring donation?
A1: Yes, recurring donations can be refunded if requested within 30 days of the most recent transaction.
Q2: How will I know if my refund has been processed?
A2: You will receive an email confirmation once your refund has been processed.
Q3: Are there any fees for processing refunds?
A3: No, Smile Safe Foundation does not charge any fees for processing refunds.
Final Thoughts
Your support is crucial to our mission at Smile Safe Foundation. We appreciate your trust and aim to ensure a positive experience for every donor. Thank you for your generosity and understanding.
By adhering to this comprehensive refund policy, Smile Safe Foundation continues to uphold its commitment to donor satisfaction, transparency, and ethical practices.